Privacy policy

What we collect. Information you give us, such as your name, email, phone, address, ESI ID, meter number, electricity bills and the documents you sign. Information about your electricity use and your plan, from you, your bills, Smart Meter Texas and public sources. Information about how you use our website, emails and account, including your device, browser and the pages and links you visit. Payment status from our payment processor, which holds your card or bank details.
How we use it. To run our service: compare plans, recommend one, watch your plan and remind you before your contract ends. To collect your membership fee and support you. To understand and improve our website and service. To tell you about our service and offers, and to advertise it, including to people who have visited our site. To keep our service secure and follow the law.
Who we share it with. Companies that work for us, such as hosting, email, payments, document reading, AI tools that help us read bills and plan documents, analytics and advertising. They may only use it to provide their service to us. Today these include Amazon Web Services, Stripe, PostHog and Google. We also share information with an electricity provider or Smart Meter Texas when you ask us to act for you, when the law requires it, or as part of a merger or sale of our business.
Analytics, cookies and ads. We and our analytics and advertising partners use cookies and similar tools to measure how our website and your account are used, link that activity to your account when you're signed in, and measure and show our ads. You can block cookies in your browser.
What we don't do. We don't sell your personal information.
Your choices. You can download what we hold about you, or ask us to delete your account, from the "Your data" page. When you delete your account we delete your contact details, usage, files and login. We keep records we need for legal, tax, security or dispute reasons, such as signed agreements, for as long as we need them. You can unsubscribe from marketing email with the link in any of them.
Changes. We may update this policy. When we do, we post the new version here, and it applies from then on.
Contact. Mabel Energy, 5900 Balcones Dr, STE 100, Austin, TX 78731. Email support@joinmabelenergy.com or call (469) 635-8711.

What we collect. Information you give us, such as your name, email, phone, address, ESI ID, meter number, electricity bills and the documents you sign. Information about your electricity use and your plan, from you, your bills, Smart Meter Texas and public sources. Information about how you use our website, emails and account, including your device, browser and the pages and links you visit. Payment status from our payment processor, which holds your card or bank details.

How we use it. To run our service: compare plans, recommend one, watch your plan and remind you before your contract ends. To collect your membership fee and support you. To understand and improve our website and service. To tell you about our service and offers, and to advertise it, including to people who have visited our site. To keep our service secure and follow the law.

Who we share it with. Companies that work for us, such as hosting, email, payments, document reading, AI tools that help us read bills and plan documents, analytics and advertising. They may only use it to provide their service to us. Today these include Amazon Web Services, Stripe, PostHog and Google. We also share information with an electricity provider or Smart Meter Texas when you ask us to act for you, when the law requires it, or as part of a merger or sale of our business.

Analytics, cookies and ads. We and our analytics and advertising partners use cookies and similar tools to measure how our website and your account are used, link that activity to your account when you're signed in, and measure and show our ads. You can block cookies in your browser.

What we don't do. We don't sell your personal information.

Your choices. You can download what we hold about you, or ask us to delete your account, from the "Your data" page. When you delete your account we delete your contact details, usage, files and login. We keep records we need for legal, tax, security or dispute reasons, such as signed agreements, for as long as we need them. You can unsubscribe from marketing email with the link in any of them.

Changes. We may update this policy. When we do, we post the new version here, and it applies from then on.

Contact. Mabel Energy, 5900 Balcones Dr, STE 100, Austin, TX 78731. Email support@joinmabelenergy.com or call (469) 635-8711.